Business Training in Durban

Delegation is often one of the hardest skills for a manager to master, as many managers are uncomfortable assigning tasks to others or don't trust others to perform these tasks at an equivalent level. During this interactive training course, participants receive training in the many facets of delegation, including when and whom to delegate responsibilities to, understanding the delegation process, using effective techniques to overcome problems and much more.

This instructor-led, live training in Durban (online or onsite) is aimed at persons working in an international business environment who wish to quickly improve their listening, speaking and writing skills to be more effective leaders and team members. By the end of this training, participants will be able to:

• Learn tools and tactics to quickly expand their workplace English vocabulary.
• Focus on only the relevant parts of the English language needed to be more effective at work.
• Gain confidence in their ability to communicate with authority by phone, email and in meetings.
• Practice techniques to influence and persuade customers, managers, and peers.
• Apply a systematic approach to continue improving their Business English skills after the training.

This instructor-led, live training in Durban (online or onsite) is aimed at current CTOs and upcoming CTOs such as technical directors or technical managers who wish to acquire the technical and managerial perspective needed to be an effective CTO. By the end of this training, participants will be able to:

• Hire and lead a vibrant and innovative technical team.
• Effectively adopt and manage the technology needed to develop great products.
• Apply useful techniques and strategies for managing products and projects.
• Scale the company business and move it in the right direction.

Employee engagement is not just an HR issue, it is primarily a business challenge that modern organizations are increasingly facing. According to Gallup International only 29% of employees are engaged in their work, 55% are not, and 16% are actively disengaged. The cost of employee disengagement is enormous, Gallup puts it at $470 billion per year for the US economy. As such, employee engagement and retention becomes a top priority for modern organizations who want to compete in the market, increase their market share and achieve higher returns on investment. In this course, you will learn what employee engagement is all about, design appropriate surveys to measure it, and most importantly craft and implement successful engagement initiatives that impact overall business performance.

Course Objectives:

• This will be a one-day course and after the activity the trainees/participants will be able to:
  1. Define what is a risk, its origin and impact on the business as manifested by their increase awareness on the topic.
  2. Cite different instances that will be helpful for the organization to limit and, ideally eliminate risk.
  3. Perform proper forecasting of risk and challenges in a proactive manner.
  4. Discover numerous techniques to identify, mitigate and limit risk.
  5. Collaborate with internal channels to strengthen risk management for the organization as a whole.

Rundeck is an operations management platform that helps you connect your people with the processes and tools they need to get their job done. Rundeck will help alleviate the time-consuming grunt work and toil that currently consumes too much of your team’s time. With Rundeck you will get more done, respond quicker to incidents, and spend less time in ticket queues.

This Advanced Selling Skills course covers a number of additional key topics, including effective prospecting, presenting to potential clients, sales forecasting, account management, customer relationship management, etc.  It will assist every professional salesperson to become more proficient in increasing their sales – and with a better overall margin.  The course offers real-world sales solutions, which have been successfully used by top salespeople.  At the end of the program, delegates will feel more confident in their sales ability, be more energised with increased motivation, and most importantly, have gained a new sales momentum.