ISO/IEC 20000 Foundation Training Course

This instructor-led, live training in South Africa (online or onsite) is aimed at beginner-level quality assurance professionals, regulatory compliance staff, medical device engineers, and any professionals involved in medical device manufacturing who wish to gain a foundational understanding of ISO 13485 to implement and maintain a compliant quality management system and ensure regulatory compliance in their organizations.

By the end of this training, participants will be able to:

• Understand the structure, purpose, and requirements of ISO 13485:2016.
• Learn about the quality management principles specific to medical devices.
• Gain insights into key processes and documentation required for compliance.
• Understand the steps to implement and maintain an ISO 13485 quality management system (QMS).

Why should you attend?

ISO/IEC 27001 Foundation training allows you to learn the basic elements to implement and manage an Information Security Management System as specified in ISO/IEC 27001. During this training course, you will be able to understand the different modules of ISMS, including ISMS policy, procedures, performance measurements, management commitment, internal audit, management review and continual improvement.

After completing this course, you can sit for the exam and apply for the “PECB Certified ISO/IEC 27001 Foundation” credential. A PECB Foundation Certificate shows that you have understood the fundamental methodologies, requirements, framework and management approach.

Who should attend?

• Individuals involved in Information Security Management 
• Individuals seeking to gain knowledge about the main processes of Information Security Management Systems (ISMS)
• Individuals interested to pursue a career in Information Security Management

Educational approach

• Lecture sessions are illustrated with practical questions and examples
• Practical exercises include examples and discussions
• Practice tests are similar to the Certification Exam

ISO/IEC 27001 Lead Auditor 

ISO/IEC 27001 Lead Auditor training enables you to develop the necessary expertise to perform an Information Security Management System (ISMS) audit by applying widely recognized audit principles, procedures and techniques.

Why should you attend?

During this training course, you will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and ISO/IEC 17021-1 certification process.

Based on practical exercises, you will be able to master audit techniques and become competent to manage an audit program, audit team, communication with customers, and conflict resolution.

After acquiring the necessary expertise to perform this audit, you can sit for the exam and apply for a “PECB Certified ISO/IEC 27001 Lead Auditor” credential. By holding a PECB Lead Auditor Certificate, you will demonstrate that you have the capabilities and competencies to audit organizations based on best practices.

 Who should attend?

• Auditors seeking to perform and lead Information Security Management System (ISMS) certification audits
• Managers or consultants seeking to master an Information Security Management System audit process
• Individuals responsible for maintaining conformance with Information Security Management System requirements
• Technical experts seeking to prepare for an Information Security Management System audit 
• Expert advisors in Information Security Management

Learning objectives

• Understand the operations of an Information Security Management System based on ISO/IEC 27001 
• Acknowledge the correlation between ISO/IEC 27001, ISO/IEC 27002 and other standards and regulatory frameworks
• Understand an auditor’s role to: plan, lead and follow-up on a management system audit in accordance with ISO 19011
• Learn how to lead an audit and audit team
• Learn how to interpret the requirements of ISO/IEC 27001 in the context of an ISMS audit
• Acquire the competencies of an auditor to: plan an audit, lead an audit, draft reports, and follow-up on an audit in compliance with ISO 19011

Educational approach

• This training is based on both theory and best practices used in ISMS audits
• Lecture sessions are illustrated with examples based on case studies
• Practical exercises are based on a case study which includes role playing and discussions
• Practice tests are similar to the Certification Exam

ISO/IEC 27002 Lead Manager training enables you to develop the necessary expertise and knowledge to support an organization in implementing and managing Information Security controls as specified in ISO/IEC 27002. 

After completing this course, you can sit for the exam and apply for the “PECB Certified ISO/IEC 27002 Lead Manager” credential.  A PECB Lead Manager Certification, proves that you have mastered the principles and techniques for the implementation and management of Information Security Controls based on ISO/IEC 27002.

Who should attend?

• Managers or consultants seeking to implement an Information Security Management System (ISMS) based on ISO/IEC 27001 and ISO/IEC 27002
• Project managers or consultants seeking to master the Information Security Management System implementation process
• Individuals responsible for the information security, compliance, risk, and governance, in an organization
• Members of information security teams
• Expert advisors in information technology
• Information Security officers
• Privacy officers
• IT professionals
• CTOs, CIOs and CISOs

Learning objectives

• Master the implementation of Information Security controls by adhering to the framework and principles of ISO/IEC 27002
• Gain a comprehensive understanding of the concepts, approaches, standards, methods and techniques required for the effective implementation and management of Information Security controls
• Comprehend the relationship between the components of Information Security controls, including responsibility, strategy, acquisition, performance, conformance, and human behavior
• Understand the importance of information security for the strategy of the organization
• Master the implementation of information security management processes
• Master the formulation and implementation of security requirements and objectives

Educational approach

• This training is based on both theory and practice
• Sessions of lectures illustrated with examples based on real cases
• Practical exercises based on case studies
• Review exercises to assist the exam preparation
• Practice test similar to the certification exam

General Information

• Certification fees are included on the exam price
• Training material containing over 500 pages of information and practical examples will be distributed to the participants
• A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued to the participants
• In case of exam failure, you can retake the exam within 12 months for free

ISO/IEC 27005 Lead Risk Manager training enables you to acquire the necessary expertise to support an organization in the risk management process related to all assets of relevance for Information Security using the ISO/IEC 27005 standard as a reference framework. During this training course, you will gain a comprehensive knowledge of a process model for designing and developing an Information Security Risk Management program. The training will also contain a thorough understanding of best practices of risk assessment methods such as OCTAVE, EBIOS, MEHARI and harmonized TRA. This training course supports the implementation process of the ISMS framework presented in the ISO/IEC 27001 standard.

After mastering all the necessary concepts of Information Security Risk Management based on ISO/IEC 27005, you can sit for the exam and apply for a “PECB Certified ISO/IEC 27005 Lead Risk Manager” credential. By holding a PECB Lead Risk Manager Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to support and lead a team in managing Information Security Risks.

Who should attend?

• Information Security risk managers
• Information Security team members
• Individuals responsible for Information Security, compliance, and risk within an organization
• Individuals implementing ISO/IEC 27001, seeking to comply with ISO/IEC 27001 or individuals who are involved in a risk management program
• IT consultants
• IT professionals
• Information Security officers
• Privacy officers

Examination - Duration: 3 hours

The “PECB Certified ISO/IEC 27005 Lead Risk Manager” exam fully meets the requirements of the PECB Examination and Certification Programme (ECP). The exam covers the following competency domains:

• Domain 1 Fundamental principles and concepts of Information Security Risk Management
• Domain 2 Implementation of an Information Security Risk Management program
• Domain 3 Information security risk assessment
• Domain 4 Information security risk treatment
• Domain 5 Information security risk communication, monitoring and improvement
• Domain 6 Information security risk assessment methodologies

General Information

• Certification fees are included on the exam price
• Training material containing over 350 pages of information and practical examples will be distributed
• A participation certificate of 21 CPD (Continuing Professional Development) credits will be issued
• In case of exam failure, you can retake the exam within 12 months for free

Information security threats and attacks increase and improve constantly. The best form of defense against them is the proper implementation and management of information security controls and best practices. Information security is also a key expectation and requirement of customers, legislators, and other interested parties.

This training course is designed to prepare participants in implementing an information security management system (ISMS) based on ISO/IEC 27001. It aims to provide a comprehensive understanding of the best practices of an ISMS and a framework for its continual management and improvement.

After attending the training course, you can take the exam. If you successfully pass it, you can apply for a “PECB Certified ISO/IEC 27001 Lead Implementer” credential, which demonstrates your ability and practical knowledge to implement an ISMS based on the requirements of ISO/IEC 27001.

Who Can Attend?

• Project managers and consultants involved in and concerned with the implementation of an ISMS 
• Expert advisors seeking to master the implementation of an ISMS
• Individuals responsible for ensuring conformity to information security requirements within an organization
• Members of an ISMS implementation team

General information

• Certification fees are included in the exam price
• Training material containing over 450 pages of information and practical examples will be distributed
• A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued
• In case of exam failure, you can retake the exam within 12 months free of charge

Educational approach

• This training course contains essay-type exercises, multiple-choice quizzes, examples, and best practices used in the implementation of an ISMS.
• The participants are encouraged to communicate with each other and engage in discussions when completing quizzes and exercises. 
• The exercises are based on a case study. 
• The structure of the quizzes is similar to that of the certification exam.

Learning objectives

This training course will help you:

• Gain a comprehensive understanding of the concepts, approaches, methods, and techniques used for the implementation and effective management of an ISMS
• Acknowledge the correlation between ISO/IEC 27001, ISO/IEC 27002, and other standards and regulatory frameworks
• Understand the operation of an information security management system and its processes based on ISO/IEC 27001
• Learn how to interpret and implement the requirements of ISO/IEC 27001 in the specific context of an organization
• Acquire the necessary knowledge to support an organization in effectively planning, implementing, managing, monitoring, and maintaining an ISMS

ISO 9001 Foundation training enables you to learn the basic elements to implement and manage a Quality Management System (QMS) as specified in ISO 9001. During this training course, you will be able to understand the different modules of a QMS, including QMS policy, procedures, performance measurements, management commitment, internal audit, management review and continual improvement.

After completing this course, you can sit for the exam and apply for a “PECB Certified ISO 9001 Foundation” credential. A PECB Foundation Certificate shows that you have understood the fundamental methodologies, requirements, framework and management approach.

Who should attend?

• Individuals involved in Quality Management
• Individuals seeking to gain knowledge about the main processes of Quality Management Systems (QMS)
• Individuals interested to pursue a career in Quality Management

The “PECB Certified ISO 9001 Foundation” exam fully meets the requirements of the PECB Examination and Certification Programme (ECP). The exam covers the following competency domains: h Domain 1: Fundamental principles and concepts of a Quality Management System (QMS) h Domain 2: Quality Management System (QMS)

Upon the successful completion of the exam, you can apply for the “PECB Certified ISO 9001 Foundation” credential.

General Information

Certification fees are included on the exam price

Training material containing over 200 pages of information and practical examples will be distributed

A participation certificate of 14 CPD (Continuing Professional Development) credits will be issued

In case of exam failure, you can retake the exam within 12 months for free

The ISO 9001 Lead Auditor training enables you to develop the necessary expertise to perform a Quality Management System (QMS) audit by applying widely recognized audit principles, procedures and techniques. During this training course, you will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and the certification process according to ISO/IEC 17021-1.

Based on practical exercises, you will be able to master the audit techniques and become competent to manage an audit program, audit team, communication with customers, and conflict resolution.  

After acquiring the necessary expertise to perform this audit, you can sit for the exam and apply for a “PECB Certified ISO 9001 Lead Auditor” credential. By holding a PECB Lead Auditor Certificate, you will demonstrate that you have the capabilities and competencies to audit organizations based on best practices. 

Who should attend?

• Auditors seeking to perform and lead Quality Management System (QMS) certification audits
• Managers or consultants seeking to master a Quality Management System audit process
• Individuals responsible for maintaining conformance with QMS requirements
• Technical experts seeking to prepare for a Quality Management System audit
• Expert advisors in Quality Management

General information

• Certification fees are included in the exam price
• Training material containing over 450 pages of information and practical examples will be distributed
• A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued
• In case of exam failure, you can retake the exam within 12 months free of charge

ISO 9001 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining a Quality Management System (QMS) based on ISO 9001. During this training course, you will also gain a thorough understanding of the best practices of Quality Management Systems and consequently improve an organization’s customer satisfaction and overall performance and effectiveness. 

After mastering all the necessary concepts of Quality Management Systems, you can sit for the exam and apply for a “PECB Certified ISO 9001 Lead Implementer” credential. By holding a PECB Lead Implementer Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to implement ISO 9001 in an organization. 

Who should attend?

• Managers or consultants involved in Quality Management
• Expert advisors seeking to master the implementation of a Quality Management System
• Individuals responsible for maintaining conformance with QMS requirements
• QMS team members

General information

• Certification fees are included on the exam price
• Training material containing over 450 pages of information and practical examples will be distributed
• A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued
• In case of exam failure, you can retake the exam within 12 months for free

This instructor-led, live training in South Africa (online or onsite) is aimed at intermediate-levelIT professionals and auditors who wish to gain the skills and knowledge needed to lead and conduct ISO/IEC 20000 audits effectively, ensuring IT service management systems comply with the standard's requirements.

By the end of this training, participants will be able to:

• Understand the principles and requirements of ISO/IEC 20000.
• Develop the skills to conduct an ISO/IEC 20000 audit according to ISO 19011 and ISO/IEC 17021-1.
• Plan, lead, and report on an audit for IT service management systems (ITSMS).
• Gain the confidence to achieve certification as an ISO/IEC 20000 Lead Auditor.

This instructor-led, live training in South Africa (online or onsite) is aimed at advanced-level IT professionals and service managers who wish to gain the expertise needed to lead the implementation and management of an IT Service Management System (SMS) in compliance with the ISO/IEC 20000 standard.

By the end of this training, participants will be able to:

• Understand the principles of IT Service Management (ITSM) based on ISO/IEC 20000.
• Learn how to implement an IT Service Management System (SMS) in compliance with ISO/IEC 20000.
• Acquire knowledge on the best practices for the implementation and management of ITSM processes.
• Prepare for and conduct ISO/IEC 20000 certification audits.
• Gain skills to lead an implementation project for ITSM within an organization.

Why should you attend?

The Certified Lead Ethical Hacker training course enables you to develop the necessary expertise to perform information system penetration tests by applying recognized principles, procedures and penetration testing techniques, in order to identify potential threats on a computer network. During this training course, you will gain the knowledge and skills to manage a penetration testing project or team, as well as plan and perform internal and external pentests, in accordance with various standards such as the Penetration Testing Execution Standard (PTES) and the Open Source Security Testing Methodology Manual (OSSTMM). Moreover, you will also gain a thorough understanding on how to draft reports and countermeasure proposals. Additionally, through practical exercises, you will be able to master penetration testing techniques and acquire the skills needed to manage a pentest team, as well as customer communication and conflict resolution.  

The Certified Lead Ethical Hacking training course provides a technical vision of information security through ethical hacking, using common techniques such as information gathering and vulnerability detection, both inside and outside of a business network.

The training is also compatible with the NICE (The National Initiative for Cybersecurity Education) Protect and Defend framework. 

After mastering the necessary knowledge and skills in ethical hacking, you can take the exam and apply for the "PECB Certified Lead Ethical Hacker" credential. By holding a PECB Lead Ethical Hacker certificate, you will be able to demonstrate that you have acquired the practical skills for performing and managing penetration tests according to best practices. 

Who should attend?

• Individuals interested in IT Security, and particularly in Ethical Hacking, to either learn more about the topic or to start a process of professional reorientation.
• Information security officers and professionals seeking to master ethical hacking and penetration testing techniques.
• Managers or consultants wishing to learn how to control the penetration testing process.
• Auditors wishing to perform and conduct professional penetration tests.
• Persons responsible for maintaining the security of information systems in an organization.
• Technical experts who want to learn how to prepare a pentest.
• Cybersecurity professionals and information security team members.

This course provides all the critical knowledge required to approach, understand, manage and successfully carry out a digitalization and retention/archiving project, including security, search and risk analysis techniques and the identification of legal, regulatory, contractual and insurance issues. A set of methodological tools is included in the themes covered, to effectively digitize any process and choose the appropriate solution without getting into the details of the related technologies. Finally, the course offers some food for thought on the changes in store for digital data and the new technologies to consider for establishing true data governance.

When you are well versed in all the concepts required for digitalization project, you will be able to take the exam and apply to be a PECB Certified Lead Digitalization and Electronic Archiving Manager. By earning this certificate, you will demonstrate that you have the practical knowledge and professional capacities to support and direct a team in charge of carrying out a digitalization and electronic retention/archiving project.

The PECB Certified Data Protection Officer training course enables you to acquire the necessary knowledge and skills, and develop the competence to perform the role of the data protection officer in a GDPR compliance program implementation.

Why should you attend?

As data protection is becoming more and more valuable, the need for organizations to protect these data is also constantly increasing. Besides violating the fundamental rights and freedoms of persons, not complying with the data protection regulations can lead to risky situations that could harm an organization’s credibility, reputation, and financial status. This is where your skills as a data protection officers come to place. 

The PECB Certified Data Protection Officer training course will help you acquire the knowledge and skills to serve as a Data Protection Officer (DPO) so as to help organizations ensure compliance with the General Data Protection Regulation (GDPR) requirements.

Based on practical exercises, you will be able to master the role of the DPO and become competent to inform, advise, and monitor compliance with the GDPR and cooperate with the supervisory authority.

After attending the training course, you can sit for the exam, and if you successfully pass the exam, you can apply for the “PECB Certified Data Protection Officer” credential. The internationally recognized “PECB Certified Data Protection Officer” certificate will prove that you have the professional capabilities and practical knowledge to advise the controller and the processor on how to meet their obligations regarding the GDPR compliance.

Who should attend?

• Managers or consultants seeking to prepare and support an organization in planning, implementing, and maintaining a compliance program based on the GDPR
• DPOs and individuals responsible for maintaining conformance with the GDPR requirements
• Members of information security, incident management, and business continuity teams
• Technical and compliance experts seeking to prepare for a data protection officer role  
• Expert advisors involved in the security of personal data

Learning objectives

• Understand the concepts of the GDPR and interpret its requirements
• Understand the content and the correlation between the General Data Protection Regulation and other regulatory frameworks and applicable standards, such as ISO/IEC 27701 and ISO/IEC 29134
• Acquire the competence to perform the role and daily tasks of the data protection officer in an organization
• Develop the ability to inform, advise, and monitor compliance with the GDPR and cooperate with the supervisory authority